Privacy Policy
Effective Date: August 26, 2026
Indoor Playground Creations (“Indoor Playground Creations,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting information, obtaining a quote, purchasing products or services, or otherwise communicating with us.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your information.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Business or organization name
- Email address
- Telephone number
- Billing or shipping information
- Project location
- Information about your indoor playground project, including dimensions, design preferences, budget, and other project requirements
- Information submitted through contact forms or quote request forms
- Communications you send to us by email, telephone, or through our website
- Other information you voluntarily provide to us
We may also automatically collect certain information when you visit our website, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed and time spent on our website
- Referring website or search engine
- General geographic information
- Website usage and interaction information
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests for information
- Prepare estimates, proposals, and custom playground designs
- Process and fulfill orders
- Coordinate manufacturing, shipping, delivery, and installation
- Communicate with you regarding your project or order
- Provide customer service and warranty support
- Improve our website, products, and services
- Analyze website traffic and usage
- Maintain the security and functionality of our website
- Send marketing or promotional communications when permitted by law
- Comply with applicable legal and regulatory requirements
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and support advertising and marketing activities.
Cookies are small files stored on your device that help websites remember information about your visit. Depending on the services used on our website, third parties such as analytics, advertising, or social media providers may also place cookies or similar technologies on your device.
You may adjust your browser settings to block or delete cookies. Disabling certain cookies may affect the functionality of portions of our website.
4. Analytics and Advertising
We may use third-party services, such as Google Analytics or similar technologies, to better understand website traffic and visitor behavior.
We may also use advertising and marketing services that help us measure the effectiveness of our advertising or show advertisements to people who have previously visited our website.
These third-party providers may collect information in accordance with their own privacy policies.
5. How We Share Information
We do not sell your personal information for money.
We may share information when reasonably necessary to operate our business and provide our products and services, including with:
- Manufacturers and suppliers
- Shipping and freight companies
- Installation professionals
- Payment processors
- Website hosting and technology providers
- Marketing and analytics providers
- Professional advisers, such as accountants, attorneys, or insurance providers
- Government authorities when required by law
We may also disclose information when necessary to protect our rights, property, customers, employees, or the safety and security of others.
If Indoor Playground Creations is involved in a merger, acquisition, sale of assets, financing, or similar business transaction, information may be transferred as part of that transaction.
6. Payment Information
If payments are accepted through our website or a third-party payment provider, payment information may be processed directly by the applicable payment processor.
Indoor Playground Creations may not directly store complete credit or debit card information when payments are processed by a third-party payment service.
7. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted through our website.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide products and services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Email and Marketing Communications
If you receive promotional emails from Indoor Playground Creations, you may unsubscribe by following the unsubscribe instructions included in those communications or by contacting us directly.
We may continue to send non-promotional communications relating to active projects, transactions, customer service, warranties, or other business matters.
10. California Privacy Rights
California residents may have certain rights regarding their personal information under applicable California privacy laws.
Depending on the law and circumstances applicable to your information, these rights may include the right to:
- Request information about personal information we collect, use, or disclose
- Request access to certain personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Opt out of certain uses or disclosures of personal information where applicable
- Not receive discriminatory treatment for exercising applicable privacy rights
Indoor Playground Creations does not sell personal information for monetary compensation. If our use of advertising or analytics technologies constitutes “sharing” or another regulated use of personal information under applicable California law, California residents may have additional opt-out rights.
To submit a privacy request, please contact us using the information listed in the Contact Us section below. We may need to verify your identity before completing certain requests.
11. Children’s Privacy
Our website and services are intended for businesses and adults purchasing or researching commercial indoor playground equipment and related services. They are not directed toward children.
Although our products are designed for children’s use, we do not knowingly collect personal information directly from children under the age of 13 through our website.
If we learn that we have collected personal information directly from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
12. Third-Party Websites
Our website may contain links to websites operated by third parties. Indoor Playground Creations is not responsible for the privacy practices, security, or content of third-party websites.
We encourage visitors to review the privacy policies of third-party websites before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technology, or applicable laws.
When changes are made, we will update the effective date at the top of this Privacy Policy. We encourage visitors to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:
Indoor Playground Creations
info@indoorplaygroundcreations.com
(800) 239-5868
www.indoorplaygroundcreations.com