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Safety, Quality & Warranty Standards

Commercial-Grade Indoor Playgrounds Built for Safety, Durability & Long-Term Performance

Indoor Playground Creations (a division of Indoor Playgrounds International) is committed to designing, manufacturing, and installing commercial indoor playground equipment that meets or exceeds international safety and quality standards. Every playground we deliver is engineered with child safety, durability, and long-term profitability in mind—using premium materials, proven manufacturing processes, and professional installation.

  • ASTM & EN Compliant
  • Commercial-Grade Materials
  • Professional Installation
  • Industry-Leading Warranty

Why Quality Matters?

Children’s safety is the foundation of every successful indoor playground. High-quality design, materials, and installation are essential not only for protecting children, but also for ensuring compliance with inspections, minimizing long-term maintenance, and protecting your investment.\n\nIndoor playgrounds built without proper safety standards can lead to failed inspections, costly repairs, liability exposure, and loss of customer trust. That’s why every Indoor Playground Creations system is engineered to meet international safety standards and perform reliably in high-traffic commercial environments.

Child Safety

Engineered to reduce injury risk through compliant design, certified materials, and proper installation.

Inspection Compliance

Designed to meet international safety standards and pass health, fire, and building inspections.

Long-Term ROI

High-quality playgrounds last longer, perform better, and protect your business investment.

Lower Maintenance Costs

Durable commercial-grade materials reduce repairs, replacements, and downtime over time.

International Safety Standards

ASTM F1918-12 (USA)

The world’s first safety standard created specifically for soft contained indoor playground equipment. Our materials meet ASTM requirements for:

  • Fire retardancy

  • Anti-toxicity

  • Structural safety

All North American installations have passed required safety, health, and fire inspections.

European playground safety standards covering indoor and outdoor play systems. Our equipment has successfully passed inspections in some of Europe’s strictest countries, including Norway and the Netherlands.

A safety standard developed specifically for indoor playgrounds. Our systems fully comply with Australian regulations.

Canada’s national playground safety standard for indoor and outdoor play structures.

By complying with these standards, we significantly reduce injury hazards and ensure our playgrounds can pass inspections worldwide—mandatory or voluntary.

Testing & Certification

All material and product testing is conducted by SGS S.A., the world’s largest and most reputable independent testing laboratory. SGS certification verifies: Fire resistance Material toxicity Structural durability Compliance with indoor playground standards Beyond testing, our greatest proof of quality is our global portfolio of installed playgrounds, operating safely and successfully across multiple continents.

Premium Playground Materials & Construction

Steel Pipes

  • 2.2mm–2.5mm thick commercial-grade steel

  • Hot-dip galvanized inside and out for superior corrosion resistance

  • Specifications written directly into customer contracts for verification

  • Stronger and longer-lasting than electroplated steel used by low-cost manufacturers

Structural Clamps

  • Proprietary galvanized steel clamps

  • Robot-welded for consistency and strength

  • Powder-coated for added rust protection

  • Significantly stronger than standard iron clamps

Footings

  • Heavy-duty cast iron footings

  • Bolted directly to concrete flooring for maximum stability

  • Prevents movement, shifting, or structural instability

Installation Brackets & Hardware

  • Proprietary mounting brackets developed over 12+ years

  • Self-locking nuts and bolts used in high-vibration areas

  • Ensures long-term safety and structural integrity

Slides & Tunnels

Obstacle Courses

Climbing Walls

Toddler Zones

Foam Pipe Covers

  • 72mm thick high-density foam

  • 3.34” pipe diameter for enhanced impact protection

  • UV-resistant PVC vinyl prevents fading and cracking

  • Maintains flexibility and durability even under sunlight exposure

Secure Zip Tie System

  • High-quality flexible yet durable plastic zip ties

  • Installed every 5–6 inches (vs. 9–10 inches by competitors)

  • Prevents foam shifting or loosening over time

High-Density Foam Padding

  • Maintains shape under constant commercial use

  • Superior rebound compared to low-density foam

  • Extends lifespan and safety performance

EVA Foam Ramps & Stairs

  • High-density EVA foam layers

  • Designed to withstand heavy foot traffic

  • Retains shape and traction for years

Slides & Tunnels

Obstacle Courses

Climbing Walls

ToddlerZones

Fire-Resistant Safety Netting

  • Tightly knitted, fire-resistant material

  • Certified for indoor and outdoor sports use

  • Anti-climb netting used on lower levels

  • Prevents exterior climbing and fall hazards

Webbing Decks & Bridges

  • Made from tightly knitted nylon (seatbelt-grade material)

  • Designed to support jumping, stepping, and climbing

  • Double-stitched joints for long-term strength

Single Plank Bridges

  • 2” mesh size for enhanced safety compliance

  • Smaller mesh prevents entrapment risks

  • Installed with proprietary Velcro system for easy removal and cleaning

Webbing Crawl Tunnels

  • Available in static, rocking, and swaying designs

  • Suspended on springs or beams for dynamic play

  • Visually similar but physically engaging for repeat play value

Slides & Tunnels

Obstacle Courses

Climbing Walls

ToddlerZones

Deck Boards

  • Over 2” thick total construction

  • 0.7” high-quality plywood + 1.4” high-density foam

  • Fully wrapped on all sides for maximum protection

  • Powder-coated brackets and screws for secure attachment

PVC Wrappings

  • 18oz industrial-grade PVC vinyl

  • 0.2” thick with 1000D nylon reinforcement

  • Withstands years of high-impact play

  • Available in a wide range of vibrant colors

Flooring Systems

  • Commercial-grade EVA interlocking mats

  • High-density anti-fatigue foam

  • Toddler soft play mats with plywood base and 45D foam

  • Maintains shape and cushioning under heavy use

Slides & Tunnels

Obstacle Courses

Climbing Walls

ToddlerZones

Wave & Spiral Slides

  • Fiberglass slides nearly twice as thick as competitors

  • Abrasion-resistant gel coating for long-lasting color

  • Railings and anti-climb netting for enhanced safety

  • Soft landing mats and enclosed exit zones

Clear Plastic Tubes

  • Optional clear windows made from bullet-resistant materials

  • Allows parent visibility and supervision

Punch Bags & Rollers

  • Fully foam-filled with reinforced PVC coverings

  • Steel harness mounts allow full rotation

  • Padded covers protect children from moving parts

Elastic Forest & Climbing Features

  • Elastic obstacles with reinforced ends

  • Stuffed with high-quality synthetic cotton

  • Designed for durability and repeat play

Ball Pools

  • High-quality balls in bright colors

  • Optional GermBlock balls for hygiene

  • Stairs designed for easy entry and exit

Spider Climb Towers

  • Super-strong elastic belts upholstered in PVC

  • Updated models include trampolines and LED lighting

  • Constantly improved for safety and engagement

Commercial Trampolines

  • Reinforced metal frames and tailor-made springs

  • Heavy-duty trampoline fabric with nylon webbing edges

Slides & Tunnels

Obstacle Courses

Climbing Walls

ToddlerZones

Professional Installation Matters

A playground is only considered complete once it has been professionally installed.

Indoor Playground Creations provides:

  • In-house installation teams

  • Average installer experience: 8+ years

  • 500+ playgrounds installed worldwide

  • Compliance with IBC 2015 and current building codes

Proper installation ensures:

  • Structural integrity

  • Inspection approval

  • Warranty coverage

  • A polished, high-end finish

Industry Leading Warranty

What's Covered?

Your warranty coverage applies when the playground system is:

  • Properly unloaded from shipping containers in accordance with Indoor Playground Creations handling instructions
  • Professionally installed by Indoor Playground Creations authorized installation crews
  • Maintained and inspected according to the Inspection & Maintenance Manual (Failure to follow required maintenance procedures may void warranty coverage)
  • Used as intended under normal operating conditions and for its designed purpose
  • Free from damage caused by vandalism, misuse, neglect, accidents, or unauthorized modifications
  • Left in its original installed location, with no relocation, partial removal, or reinstallation
  • Unaltered and unrepaired except by Indoor Playground Creations or approved service providers
 

Compressor Equipment (If Applicable)

  • Compressors must be properly maintained according to the manufacturer’s instructions
  • Condensation lines must be regularly drained
  • Failure to maintain compressors as specified will result in the warranty being voided.

The warranty does not apply to the following:

  • Cosmetic damage or surface wear, including scratches, dents, scuffs, fading, discoloration, corrosion, warping of recycled plastic lumber, or cracking and peeling of paint or surface coatings

  • Normal wear and tear resulting from regular use

    • Routine maintenance and minor repairs are the owner’s responsibility and may include:

      • Replacing zip ties or hose clamps

      • Repairing or tightening netting

      • Securing loose bolts or fittings

      • Replacing worn safety flooring or padding

    • Indoor Playground Creations may provide telephone or email guidance for maintenance-related issues

  • Damage caused by acts of God, including but not limited to hail, flooding, lightning, tornadoes, sandstorms, earthquakes, or windstorms

  • Environmental-related damage, such as exposure to wind-blown sand, salt water, salt spray, or airborne industrial pollutants (including sulfur, acids, or corrosive chemicals beyond normal photochemical smog)

  • Labor costs for inspections of any kind

  • Incidental or consequential damages, including indirect or secondary losses

  • Vandalism, misuse, neglect, or overloading, including use beyond the weight, capacity, or operating limits stated in the Assembly Manual

  • Improper installation, including installation performed by anyone other than Indoor Playground Creations authorized installation teams

    • This includes installation on uneven, unleveled, or soft ground

Warranty Coverage by Product Type

Indoor Play Structure

18-Month Warranty Coverage Includes:

  • Structural components made of galvanized steel and cast aluminum
    (including stainless steel hardware such as screws, bolts, nuts, and washers)

  • Plastic and fiberglass components, including slides, themed panels, cubes, straight and curved flanges, tunnels, swing seats, junction boxes, and tubes

  • Soft wrapping materials for play structures and soft play products, including:

    • Platforms

    • Soft wall cushions

    • Flooring mats

    • Climbers and stairs

    • Ball pits

    • Punching bags and post padding

  • Trampolines, webbing equipment, safety netting, and other play activities made of fiberglass materials

3-Month Warranty Coverage Includes:

  • Air beds for spider climb towers

  • Water beds for water trampolines

  • Bar stools

  • Soft sofas in toddler areas

Warranty Exclusions – Indoor Play Structure

  • Plastic balls used in ball pits

  • Zip ties or hose clamps

  • Flooring mats installed outside of the playground structure

    • Installing flooring throughout the facility beyond the playground footprint will void all warranty coverage related to flooring mats

  • Flooring installed by the customer

  • Flooring that is lifted, moved, or altered by the customer after professional installation by Indoor Playground Creations

Ball Blaster Equipment

18-Month Warranty Coverage Includes:

  • Steel parts and metal hardware, including barrels, mounts, posts, seats, and mounting hardware

  • Electronic, electrical, and pneumatic components

Not Covered:

  • Foam balls used in ball blaster systems

Electric Soft Play Equipment

18-Month Warranty Coverage Includes:

  • Frame and structural components

  • Padding and soft wrapping materials

  • Electrical and electronic components, including:

    • Motors

    • Gear boxes

    • Air blowers

    • Air compressors

    • Water pumps

    • Magnetic valves

    • Control buttons

Warranty Method & Spare Parts

Spare Parts Provided

All turn-key playground systems from Indoor Playground Creations include a supply of spare service parts shipped with the playground at no additional cost. These parts are intended to support 1–3 years of routine maintenance.

Spare parts may include:

  • 15%–20% additional pipe foam and zip ties

  • Approximately 10% extra safety netting and netting lace

  • Additional fiberglass rods and related components

The customer is responsible for:

  • Proper use and care of all spare parts

  • Following all installation and maintenance manuals

  • Safely storing spare parts when not in use

Out-of-Stock Service Parts

If required service parts are not included or spare parts are depleted during the warranty period:

    • Indoor Playground Creations will ship replacement service parts at no cost for the parts themselves

    • Shipping costs will be covered by Indoor Playground Creations

    • In certain cases, the customer may be required to return the defective part(s) to Indoor Playground Creations’ corporate office in Surprise, Arizona for evaluation

      • Return shipping costs may be the responsibility of the customer

Warranty coverage applies only when products are installed, used, and maintained according to Indoor Playground Creations’ published guidelines.

Long-Term Confidence You Can Trust

From design and manufacturing to installation and warranty support, Indoor Playground Creations delivers commercial indoor playgrounds built to last.

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Indoor Playground Creations reserves the right to update product specifications and designs to continuously improve safety, performance, and innovation.